Follow-up automation: stop losing leads, in Toronto and beyond.
Most leads are lost not for lack of interest, but for lack of follow-up. We set up automatic follow-ups (email, text, scenarios) that fire at the right moment, to turn more inquiries into customers, without adding load on your team.
An unfollowed lead is a lead you paid for, then forgot.
A quote with no reminder, a form with no fast reply, an abandoned cart with no nudge: opportunities lost while the acquisition work is already paid for. Manual follow-up always breaks down when business picks up.
Our role: set up follow-up scenarios that fire automatically at the right moment, with the right message, and stop the second the customer replies. You recover revenue already within reach, without weighing down the day-to-day.
This expertise is part ofAI & AutomationScenarios that recover the revenue within reach.
Every follow-up is triggered by an event and stops as soon as the customer reacts. Useful, never intrusive.
Lead follow-up
An immediate reply to new inquiries and a follow-up sequence until the lead is handled. The responsiveness that makes the difference.
Quote follow-up
Automatic reminders on unanswered quotes, at the right pace, to recover sales left hanging.
Abandoned carts
For e-commerce: reminder sequences that bring the hesitant buyer back to the sale.
Appointment reminders
Automatic confirmations and reminders to cut down missed appointments.
Multi-channel scenarios
Email, text, notifications: the right channel at the right time, with an automatic stop the moment the customer replies.
CRM sync
Every interaction logged in your CRM, so your team sees the history and picks up at the right moment.
Measurement & tuning
Open, reply and conversion rates tracked, to refine the sequences continuously.
Four steps to follow-ups that run on their own.
A short method: we target the highest-payoff scenario, automate it, wire it in, measure.
Mapping
We identify where leads and sales get lost (quotes, forms, carts) and the scenario with the biggest impact.
Scenario design
We write the sequences (messages, timing, channels, stop conditions) and validate them with you.
Connection & tests
We wire everything into your CRM, your forms and your sending tools, and test on real cases.
Launch & follow-up
We switch it on, measure reply and conversion rates, and tune the sequences over time.
The tech we assemble to fit the need.
Proven automation building blocks, wired into your existing tools.
- n8n / Make
- Brevo / Mailchimp
- Twilio (SMS)
- CRM (HubSpot, Pipedrive, etc.)
- Webhooks & APIs
- Google Analytics 4
Revenue recovered with no extra effort.
Orders of magnitude observed on our follow-up automations. They vary with your volume and your sales cycle.
- +20%leads convertedthanks to systematic follow-up
- < 5 minfirst reply to a leadvs. several hours
- 0forgotten follow-upseverything is automated
- 24/7inquiry follow-upnights and weekends included
The most profitable lever is not always acquiring more, but no longer losing any of what you acquire. Automated follow-ups recover revenue you already paid for.
Estimate your automation potential
Free tools to quantify the time and money you can recover by automating repetitive tasks.
Automation ROI
How much time and money you recover by automating your repetitive tasks.
Use the tool TemplateTime tracking & automation ROI
Put a number on the time and money you can recover by automating your repetitive tasks, task by task.
Download Checklistautomation & processes
Spot what you can automate to save time and make your follow-up dependable: tasks, CRM, reminders, reporting, AI.
DownloadThe questions we hear most about follow-up automation.
What's the difference with your AI & Automation service?
The AI & Automation service is the global offer for automating your processes. The Follow-up automation expertise is the piece focused on automated sales follow-up (leads, quotes, carts). It sits inside the service, alongside AI agents and other automations.
Won't the follow-ups feel intrusive?
Not if they are well calibrated. We set the right pace and the right number of follow-ups, and above all a stop condition: the moment the customer replies or acts, the sequence stops. The goal is to be useful, not pushy.
Does it plug into my current tools?
Yes. We connect the scenarios to your existing CRM, forms and email or texting tool. No need to change everything: we fit into your stack.
How long does setup take?
For a first framed scenario (lead or quote follow-up), count a few days to two weeks depending on your tools. We usually start with the highest-impact scenario, then extend.
How do we know it works?
We track open, reply and above all conversion rates of the sequences, and compare against your conversion rate before automation. You see the recovered revenue concretely.
Another question?
Talk to an expert