Glossary · Acquisition and media

What is a lead?

A sales contact: someone who has shown interest.

Lead · sales contact · prospect

A lead is a sales contact: a person or a company that has shown interest in your offer, for example by filling out a form, calling or requesting a quote.

Why it matters

Not all leads are equal: a poorly qualified or poorly followed-up lead costs as much to generate as a good one. Follow-up speed and qualification determine the share that becomes customers.

See the full glossary